Brango Casino Privacy Policy

Welcome to Brango Casino, a premier online gaming platform providing top-notch casino services at casinosbrango.ca and through our mobile application. Your privacy is paramount to us, and this Privacy Policy outlines our practices concerning the collection, use, and protection of your personal data. By engaging with our services, you acknowledge and consent to the practices described in this policy.

Important Information and Who We Are

This Privacy Policy aims to inform you about how Brango Casino (“we”, “us”, “our”) collects, processes, and protects your personal data as you use our website, mobile application, and services (collectively, the “Services”). It is crucial to read this policy together with any other privacy notices we may provide on specific occasions to fully understand our views and practices regarding your personal data and how we will treat it.

The Data We May Collect About You

Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped as follows:

Identity Data includes first name, last name, username, date of birth, and gender.
Contact Data includes email address, telephone numbers, and physical address.
Financial Data includes bank account and payment card details.
Transaction Data includes details about payments to and from you and other details of products and services you have purchased from us.
Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our Services.
Profile Data includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Usage Data includes information about how you use our website, products, and services.
Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

How Is Your Personal Data Collected?

At Brango Casino, we take your privacy seriously and are committed to safeguarding your personal data. We collect your information in various ways to ensure a seamless and secure gaming experience. Initially, your data is gathered when you voluntarily register an account with us, providing details such as your name, email address, and payment information. Additionally, we collect information through your interactions with our services, including but not limited to, gaming activities, transactions made, and support services utilized.

We also use cookies and similar tracking technologies to collect data about your browsing habits and preferences, enhancing your personalized gaming experience. Our website may automatically collect certain technical information, such as your IP address, the type of device you use, and browser type, to improve our site’s functionality and security. Rest assured, all data collection methods are designed with your privacy in mind, strictly adhering to relevant data protection laws and regulations to ensure your personal information is handled responsibly and securely.

How We Use Your Personal Data

At Brango Casino, the personal data we collect from our players is utilized with the utmost care and respect, ensuring a secure and enjoyable gaming environment. We use your information primarily to provide and improve the services you have requested. This includes using your data to manage your account, process transactions, and provide customer support. Additionally, your information aids us in personalizing your gaming experience, tailoring our games, promotions, and communications to suit your preferences.

We also use your data for compliance with legal obligations, ensuring we meet regulatory and statutory requirements, including anti-money laundering laws and measures to prevent fraud and unauthorized access to your account. Moreover, with your consent, we use your information to inform you about new games, special promotions, and updates that might interest you, enhancing your gaming experience with us.

Your privacy is paramount, and we ensure that the use of your personal data is in strict adherence to applicable data protection laws. Our commitment to your privacy means that your information is processed transparently, lawfully, and only for the purposes for which it was collected. At Brango Casino, safeguarding your personal data is integral to our operations, ensuring trust and security at every level of your gaming journey.

Sharing Your Personal Data

At Brango Casino, we are dedicated to maintaining the confidentiality of your personal data. The sharing of your information is conducted with the utmost discretion and only under specific circumstances to enhance your gaming experience and comply with legal obligations. We may share your data with third-party service providers who assist us in operating our platform, such as payment processing, software development, and customer support services. These partners are bound by strict confidentiality agreements, ensuring they handle your data with the same level of security and privacy as we do.

Furthermore, we may disclose your information to comply with legal requirements, such as responding to legal processes or law enforcement requests, and to protect the rights, property, or safety of Brango Casino, our players, and the public. We also share data within our corporate group for operational purposes, under the governance of our privacy standards.

It’s important to note that we do not sell or rent your personal data to third parties for marketing purposes without your explicit consent. Any sharing of your data is done with the aim of providing you with a secure, efficient, and tailored gaming experience. We are committed to ensuring that your data is protected and used responsibly, in accordance with applicable privacy laws and our own high standards of data protection.

International Transfers

In the global landscape of online gaming, Brango Casino operates across international borders, which may necessitate the transfer of your personal data outside of your country of residence. We take meticulous care to ensure that such transfers comply with all applicable data protection laws and maintain the security and integrity of your information.

When your data is transferred internationally, we implement robust safeguards to protect your personal information. This includes entering into data transfer agreements with recipients that incorporate standard contractual clauses approved by data protection authorities, ensuring an adequate level of protection for your data regardless of geographical location.

Our commitment to your privacy means we only engage in international transfers of personal data when necessary for the provision of our services, and when we are confident that your data is treated with the utmost care and security. We continuously monitor the legal landscape and adjust our practices as needed to ensure ongoing compliance with global data protection standards.

At Brango Casino, we understand the importance of maintaining the trust you place in us when you share your personal information. Whether your data is processed within your home country or abroad, we are dedicated to upholding the highest standards of privacy and data protection, ensuring your gaming experience is safe and enjoyable, no matter where you are in the world.

Data Security

At Brango Casino, the security of your personal data is our top priority. We employ advanced technical and organizational measures to protect your information from unauthorized access, alteration, disclosure, or destruction. Our comprehensive data security strategy includes the deployment of state-of-the-art encryption technologies, secure network architectures, and stringent access controls. These measures ensure that your personal and financial information is securely transmitted and stored within our systems.

We also conduct regular security assessments and updates to our infrastructure, staying ahead of potential threats and vulnerabilities. Our dedicated security team is committed to continuously monitoring our systems and implementing best practices in data protection.

Moreover, we understand that data security is a shared responsibility. As such, we provide guidance and tools to help you protect your account, including strong password recommendations and multi-factor authentication options. We encourage our players to be vigilant and to report any suspicious activity or concerns regarding their account security.

At Brango Casino, we are dedicated to maintaining the highest level of data security, ensuring that you can enjoy your gaming experience with confidence and peace of mind, knowing that your personal data is in safe hands.

Data Retention

At Brango Casino, we are committed to handling your personal data responsibly and with respect for your privacy. Our data retention policies are designed to ensure that we keep your personal information for no longer than is necessary for the purposes for which it was collected or as required by applicable laws and regulations.

We retain your personal data only for as long as needed to provide you with our services, comply with legal obligations, resolve disputes, and enforce our agreements. This means that the duration of data retention varies depending on the type of data and the reason for its collection. For example, transaction data may be kept for a longer period to comply with financial reporting and audit requirements, while account information may be retained for a shorter period after the closure of your account, unless we need to keep it for legal or regulatory reasons.

Once the retention period expires, we ensure that your personal data is securely deleted or anonymized, so it can no longer be associated with you. In some cases, we may retain certain information in an aggregated or de-identified form that does not personally identify you.

We regularly review our data retention policies to ensure they comply with our legal obligations and reflect best practices. At Brango Casino, we strive to protect your privacy and security by implementing thoughtful and stringent data retention practices, ensuring that your data is only kept for as long as absolutely necessary.

Your Legal Rights

At Brango Casino, we recognize and respect your legal rights regarding your personal data under applicable data protection laws. Our privacy policy is designed to not only comply with these laws but also to empower you with control over your personal information. Here are the key rights that you, as a data subject, are entitled to:

The Right to Access: You have the right to request access to the personal data we hold about you, including information on how we use and process it.
The Right to Rectification: If you believe that any information we hold about you is incorrect or incomplete, you have the right to request that we correct or complete it.
The Right to Erasure: Also known as ‘the right to be forgotten,’ this right allows you to request the deletion of your personal data, provided there are no legal grounds for us to continue processing it.
The Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data under certain conditions.
The Right to Data Portability: This right enables you to receive a copy of your personal data in a structured, commonly used, and machine-readable format, and to transfer that data to another organization.
The Right to Object: You have the right to object to the processing of your personal data, especially if we are processing it for direct marketing purposes or based on our legitimate interests.
Rights in Relation to Automated Decision Making and Profiling: You have the right to not be subject to decisions based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you.

At Brango Casino, we are committed to ensuring that exercising these rights is as easy as possible for you. If you wish to exercise any of the rights listed above or have questions about your privacy and rights, please contact us directly. We are dedicated to providing transparent and accessible information about your rights and ensuring that your requests are handled promptly and respectfully.

Changes to This Privacy Policy

Brango Casino is committed to maintaining the highest level of privacy protection for our users. Recognizing that the digital landscape continually evolves, we may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, and other factors.

Any modifications to our Privacy Policy will be posted on our website, along with an updated revision date. We encourage you to review the Privacy Policy periodically to stay informed about how we are protecting your personal information. Should there be any significant changes that could materially affect the way we handle your personal data, we will make every effort to notify you through our website or, where appropriate, directly via email before the changes become effective.

Your continued use of Brango Casino’s services after any changes to this Privacy Policy will constitute your acceptance of such changes. This policy of adaptation ensures that our privacy practices remain up to date and continue to reflect the best interests of our users and comply with all relevant laws and regulations.

We understand the importance of your personal data and are dedicated to transparency and openness in all our privacy practices. If you have any questions or concerns about our Privacy Policy or our data protection practices, please do not hesitate to contact us. Your trust and confidence in how we handle your personal information are paramount to us at Brango Casino.

Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact our Data Privacy Manager.